Dear valued User,
We understand that situations may arise where refunds are necessary, and we strive to make the process as smooth as possible for you. Please find below our return policy for cash payments made to the hospital account:
Refund Eligibility: Refunds are applicable only for overpayments, duplicate payments, or payments made in error.
Processing Time: Refunds will be processed within seven (7) working days from the date of the refund request.
Refund Method: Refunds will be made in the same form as the original payment, either by cash or credited back to the payer's bank account if paid via bank transfer.
Required Documentation: To process your refund efficiently, please provide the original receipt or proof of payment.
Refund Request Procedure: To initiate a refund, kindly contact our billing department during working hours (9AM - PM) or visit our billing office in person.
Important Note: Please note that refunds are subject to approval and verification by our billing department.
We value your trust in Santhi Hospital and strive to provide excellent service in every aspect of your experience with us. If you have any questions or concerns regarding our return policy, feel free to contact our billing department at [Contact Information].
Thank you for choosing Santhi Hospital, and we appreciate the opportunity to serve you.
Warm regards
